Emerging Tech SIG: Emerging Technologies in Physical Retail



  • This event is co-hosted with ACM:

    Emerging Technologies in Physical Retail

    Albert Wong, IT Architect, IBM, and ACM Distinguished Speaker

    Two major themes are driving the invention and adoption of technologies in physical, bricks-and-mortar retail: (1) the need to make the physical retail experience as trackable, analysable and steerable as the online experience, and (2) the redesign of retail environments by customer type. In this talk, Albert Wong of IBM will survey the leading new retail technologies (including ecash, guided selling, radio frequency identification, and near field communications), and explain how they are being deployed by major retailers such as Best Buy, Walgreens, 7-Eleven, McDonalds, Marks and Spencer, and Virgin. Mr. Wong will also cover the software and hardware infrastructure developed to support those emerging technologies. Whether you are simply curious about physical retail, are active in the space, or are just wondering how it is that you spent as much as you did this past Christmas, come join us for a fast-paced tour of emerging technologies in retail.

    Bio: Mr. Wong is an IT Architect with 8 years of experience working with industry specific technology solutions that consist of multiple hardware and software products in a technical sales and technical delivery role. As a member of the IBM Industry Solutions organization, he has deep business and technical experience in the Retail industry -- ranging from retail business processes and key performance indicators, to strategic retail solution areas like Total Store, Multichannel retailing, Supply Chain and Merchandising, and Retail Business Intelligence. His technical area of expertise is 1) business process execution excellence using technology and programming language agnostic tools, 2) process/application/data integration using Service Oriented Architecture (SOA) techniques, 3) designing and deploying high volume, geographically dispersed SOA infrastructures and 4) IT architecture design, IT lifecycle management and IT Services Management using Rational Unified Process, IT Infrastructure Library and other industry-wide recognized methodologies.

    Mr. Wong is also a published author writing books and articles on the application of Service Oriented Architecture in a business environment and best practices with IBM Software products like WebSphere Application Server, WebSphere MQ, DB2, Tivoli Monitoring and Tivoli Provisioning Manager. He is ITIL v3 Foundations certified and an IBM Certified SOA Solution Designer.

    Not at work, Mr. Wong is very active in Asian American Civil Rights as an officer for the Organization of Chinese Americans, an ACM Distinguished Speaker where he speaks as an advocate of the IT profession and was a past president of the University of California Irvine Alumni Association Information and Computer Science Chapter. He enjoys traveling all over the world, eating at local restaurants, shopping, reading and learning about anything and everything. You can reach him at [email protected].

    Pillsbury Winthrop
    2475 Hanover St.
    Palo Alto, CA 94304


    6:30 - 7:00 p.m. Registration / Networking / Refreshments / Pizza
    7:00 - 9:00 p.m. Presentation

    $15 at the door for non-SDForum members
    No charge for SDForum members and ACM members with proof of membership.
    No registration required

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