Startup SIG: Matt Glickman, CEO/Founder, Merced Systems & BabyCenter
The Monthly Meeting of the Startup SIG
Merced Systems is the customer operations performance management leader providing solutions for contact centers, channel, field service, and back office operations. Proven in the largest, most complex organizations, Merced Systems ' applications have been designed from the ground-up specifically for customer operations. With over 90% of Merced Systems' customers in the Fortune 250, Merced Performance Suite — the company's core product — has been deployed to more end users than any other customer operations performance management application. By delivering the greatest customer business impact, Merced Systems has continued to grow profitably at over 100% annually for the past 4 years.
About the Presenter
Matt Glickman, CEO & Founder, Merced Systems, formerly CEO & Founder, BabyCenter
Matt Glickman has over 10 years of management experience in the software industry and in building successful software companies. Prior to Merced, Glickman was CEO of consumer retailer BabyCenter, Inc., the leading eCommerce company in its category. BabyCenter is currently a subsidiary of Johnson & Johnson.
Previously, Glickman led the development of Intuit's Quicken software product line. He has also served as a management consultant to Fortune 500 companies at Bain & Company. Glickman graduated an Arjay Miller Scholar from the Stanford Graduate School of Business. He also holds an M.A. from the Stanford School of Education and is a Phi Beta Kappa graduate of Amherst College.
Southern Cross Room
3410 Hillview Avenue
Palo Alto, CA 94304
6:30pm-7:00pm - registration
7:00pm-8:30pm - presentation
$15 at the door for non-SDForum members
No charge for SDForum members
Seating is limited