Voice SIG: Managed Telephony Services
...the ASP model for communications.
Managed Telephony Services - The ASP Model for Communications
The same market forces that brought the ASP model to the data and software worlds are beginning to change the way that telecommunications services are delivered. New hosted, or managed communications applications and services provided via the ASP model enable businesses to replace their legacy PBX, Centrex or key system with outsourced services that provide new “blended” communications services and improved management and provisioning features. This presentation will look at the technical and software development impacts of developing and deploying carrier-grade managed telephony services. Key development issues include providing 99.999% availability using voice over IP (VOIP), SIP and VoiceXML while still allowing for personalization of services by administrators and end-users.
About the Presenter
With more than 20 years of software development and management experience Mr. Weald is responsible for software architecture and design for Sylantro. Previously, he was Vice President of Engineering at Worldtalk, a supplier of Internet security and e-mail connectivity products. Prior to Worldtalk, he was Software Development Manager at Touch Communications, a leading provider of networking software. Mr. Weald’s experience also includes engineering and management roles at Austec, AGS Computers, ITT, and Bell Labs. He holds a Bachelor of Science in Data Processing from Loughborough University, England.
Cubberly Community Center
4000 Middlefield Rd. Room H-1
Palo Alto, CA
$15 for non-SDForum Members
No charge for SDForum members and students with ID
No registration required
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