Business Intelligence in a Social eCommerce System



  • The Monthly Meeting of the Business Intelligence SIG



    Neel Sundaresan, Distinguished Research Scientist, eBay Research Labs


    Presentation Overview

    This talk discusses the nature of a social ecommerce system of which eBay is a prime example. Buyers and sellers come together to look for, bid and buy or to list and sell products creating a phenomenon of electronic interaction for the purpose of trade. Unacquainted users are connected through the transactions and associated feedbacks into circles of familiarity or trust for this purpose.

    We discuss the tools and techniques required to build an intelligence model behind this network to better understand these buyer and seller behaviors, enhance user experience and promote better commerce relationships.


    About the Presenter

    Neel Sundaresan is a Distinguished Research Scientist at the eBay Research Labs. Dr. Neel Sundaresan's current work focuses on intelligence in electronic commerce systems. His startup company experience includes the role of a CTO building intelligent search systems. Before that he was a research manager of the eMerging Internet Technologies department at the IBM Almaden Research Center where he pioneered several XML and internet related research projects. He was the chief architects of at IBM's XML-based search engines. He received his PhD in Computer Science in 1995. His research and advanced technology work have been diverse including Compilers and Programming Languages, Parallel and Distributed Systems and Algorithms, Information Theory, Data Mining and Semi-structured Data, Speech Synthesis, Agent Systems, and Internet and Electronic Commerce Systems. He has authored over 40 research publications and has given several invited and refereed talks and tutorials at national and international conferences. He is a frequent speaker at user groups and industrial conferences. He has been a member of the W3C standards effort.


    Event Logistics


    Cubberley Community Center
    4000 Middlefield Road, Room H-1
    Palo Alto, CA


    6:30 - 7:00 p.m. Registration / Networking / Refreshments (please arrive before 7:00 p.m.)
    7:00 - 8:30 p.m. Presentation and Discussion


    $15 at the door for non-SDForum members
    No charge for SDForum members
    No registration required

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