Business Intelligence SIG: CRM is back



  • The Monthly Meeting of the Business Intelligence SIG


    Presentation Overview

    CRM is back

    CRM is back. After a market tumble in 2001, the Customer Relationship Market - fueled by On-Demand and Open Source - is growing at double digit growth rates. Join SugarCRM CTO and Co-Founder Jacob Taylor as he presents on how SugarCRM gained 1,000 CRM customers in two years and built one of the largest open source communities on the Web. Jacob will discuss the company's business and technical strategy and its efforts to foster a thriving community and partner ecosystem through and He will also review the integration SugarCRM has built with JasperSoft Business Intelligence and how Sugar offers the most customizable CRM in the marketplace.


    About the Presenter

    Jacob Taylor Chief Technology Officer & Co-Founder

    Jacob Taylor is the leading architect for SugarCRM and defines, manages and develops the core Sugar technology. Jacob has designed Sugar to be one of the most conducive open source application projects for community development and contribution because of its modular architecture, high quality coding and superior scalability. He is one of three co-founders of SugarCRM, and has a reputation for engineering excellence.

    Previous to co-founding SugarCRM, Jacob Taylor was the Sr. Development Manager at E.piphany in charge of platform infrastructure and services. Previous to E.piphany, Jacob worked at Symantec Corp.

    Jacob attained his BS in Computer Science and Engineering from UCLA and an MS in Artificial Intelligence from UCLA.


    Event Logistics


    Cubberley Community Center

    4000 Middlefield Road, Room H-1

    Palo Alto, CA


    6:30 - 7:00 p.m. Registration / Networking / Refreshments (please arrive before 7:00 p.m.)

    7:00 - 8:30 p.m. Presentation and Discussion



    $15 at the door for non-SDForum members

    No charge for SDForum members

    No registration required

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