Voice SIG: CCXML and Call Control
If you have questions on how CCXML works or what it does, this is an excellent chance to learn! There will also be an open forum to get feedback from the developer community on what features they would like to see in the standard.
Note: date change, this month only. This will be the LAST Voice SIG meeting in 2002, no meeting in December.
Call Control XML (CCXML)
This session will be a review of the CCXML (Call Control XML) specification and features. There will also be a tutorial to show people how to get started. If you ever had questions on how CCXML worked or what it did, this is an excellent chance to learn! There will also be an open forum to get feedback from the developer community on what features they would like to see in the standard.
About the Presenter
RJ Auburn, Chief Technology Officer at Voxeo
RJ is responsible for setting the direction of Voxeo's technology leadership. This includes the research, evaluation, and design of projects and technologies for our industry leading Voice Centers. As a champion of open standards, RJ is Editor and Chair of the W3C Call Control XML (CCXML) standard and working group, and oversees Voxeo's leadership contribution to VoiceXML, ENUM/DNS, and other industry standards.
Prior to Voxeo, RJ was a Senior Consultant at Quality Call Solutions, a leading supplier of IVR and CTI solutions for the enterprise call center market.
Cubberly Community Center
4000 Middlefield Rd., Room H-1
Palo Alto, CA
$15 for non-SDForum Members
No charge for SDForum members and students with ID
No registration required